Help
Frequently asked questions
Is this suit stitched?
No. This is unstitched shalwar kameez fabric, so your tailor can make it to your exact size and style.
What does “4 season wash & wear” mean?
It is a wash & wear fabric you can wear all year round. It needs very little ironing and dries quickly after washing.
How much fabric do I get?
Each suit has [TBD] of fabric (width [TBD]), enough for one kameez and shalwar.
How long does delivery take?
Usually [TBD] working days after we confirm your order on WhatsApp. You can check your order anytime on the Track Order page.
What are the delivery charges?
Delivery is free all over Pakistan.
How much does a suit cost, and is there a discount for more than one?
Each suit is Rs 1,699. Buy 2 suits in any colours for Rs 2,999 and save Rs 399. Delivery is free all over Pakistan. Pay in advance by JazzCash, Easypaisa or bank transfer and get 10% off.
Can I pay cash on delivery?
Yes. Cash on Delivery is available all over Pakistan — you pay the rider when your parcel arrives.
How do I pay by JazzCash, Easypaisa or bank, and is it safe?
Choose the method at checkout and we show our account details and the exact amount to send. After paying, upload a screenshot and your transaction ID — at checkout, or later on the Track Order page. We check every payment by hand and confirm your order on WhatsApp. You get 10% off when you pay in advance.
Can I exchange?
Yes. You can exchange within [TBD] days of delivery if the fabric is unused and uncut. Message us on WhatsApp to start an exchange. See our exchange policy for details.
Will the colour look the same as on my screen?
We photograph every colour in daylight on the same cream background, but colours can look slightly different on different screens. If you are unsure, message us on WhatsApp and we will help you choose.
How should I wash it?
Soak the fabric in lukewarm water for about 2 hours before stitching. Wash coloured and white fabrics separately, and avoid bleach and stain-removing chemicals.
Still have a question? Contact us — we usually reply on WhatsApp.
